Select a Server
Choose a server from the sidebar to manage it.
Overview Live
⚡ Needs Attention
Recent Activity
Bot Status
Quick Actions
Bot Configuration
Music Queue Live
Upcoming Tracks
Drag tracks to reorder · click ✕ to remove. Requires the bot to already be playing in a voice channel.
Tickets
| Ticket | User | Type | Issue | Status | Outcome | Decision | Opened |
|---|
Agent Queue Status
Toggle agent availability for round-robin assignment. Unavailable agents are skipped automatically.
Ticket Categories
Configure support categories, staff assignment roles, and SLA targets. Changes auto-save on blur.
Game Access
Access Roles
Game Server Admin can approve, deny, and revoke access. Game Server Access is optional visibility only; database grants remain authoritative.
Access Grants
Subscriptions
Grant Temporary Role
Active Subscriptions
Reports
Agent Performance
Feedback Log
Mod Logs
| Action | Moderator | Target | Reason | Date |
|---|
Analytics
Message Activity
Member Flow & Voice
Daily Breakdown
Ticket Activity
Mod Actions
Configuration
Configure Solace step by step. Changes only save when you click the button at the bottom of each section.
Apply All Settings
Saves every section above at once and posts any panels that are configured.
AutoMod
Escalation Settings
Discord AutoMod Rules
Recent Violations
Verification
Member Verification
New members click a button to receive their verified role and gain full server access.
Warnings
| User | Moderator | Reason | Date |
|---|
Cases
Member Lookup
Find a Member
Enter a Discord user ID to see their full record across moderation, leveling, subscriptions, invites and tickets.
Leveling
Role Rewards
Automatically grant a role when a member reaches a level. Members also receive rewards for any lower levels they've passed.
XP Leaderboard
Top members by experience. Enable or tune leveling under Configuration.